Free 60-second check
Refund refused? Start here

Check the evidence before you send another refund request.

Upload the charge, cancellation proof, and the company’s reply. Get a free strength score, missing-evidence check, and one clear next step in under 60 seconds.

Start free check
🔒 Secure upload 💳 No bank connection 🇬🇧 UK-based 📱 Mobile friendly
Example free result
Subscription charged after cancellation
82 / 100
Missing evidence
Billing-page screenshot and invoice are missing.
Next step
Attach the cancellation email and bank charge screenshot when contacting the company again.
1

Upload evidence

Charge, cancellation proof, and the company’s refusal email.

2

Analyse the refusal

We identify missing evidence and weak points in the response.

3

Get the next step

Receive a clear strength score and the strongest next action.

Why people use CancelCharge

We focus on the evidence, not generic refund templates.

BEFORE

What most people send

  • “Please refund me.”
  • “I cancelled.”
  • “I didn’t use it.”
Please refund me. I cancelled my subscription and I don’t think I should have been charged.
AFTER

What CancelCharge builds

  • Specific dates
  • Relevant evidence
  • Clear next step
I cancelled on 3 August. The charge was taken on 5 August. Please confirm whether the payment was processed after cancellation and review the attached evidence.

Free refund-refusal check

Takes about 60 seconds
FREE
✓
Strength score
Estimated 0-100 score
✓
Missing evidence
See what is missing
✓
Next step
One clear action
✓
Decision
Weak / Medium / Strong
Many refund requests are rejected because the key evidence is missing or presented in the wrong order.
A second rejection can make recovery harder. Check the evidence before sending another refund request.
Most popular

Professional dispute analysis

Deeper analysis of a refund refusal with weak-point detection, missing-evidence analysis, and a personalised next-step response.

  • Reply analysis
  • Weak-point detection
  • Missing-evidence checklist
  • Personalised response
  • Escalation route
✓ Free check first
✓ Pay only if you want the deeper analysis
£4.99
One-time payment • Secure checkout powered by Stripe
Buy Professional Analysis

What happens during the analysis

1
Identify the dispute type
Subscription, duplicate charge, refund refusal, goods not received, and other consumer payment disputes.
2
Check for missing evidence
We look for documents and screenshots that are commonly missing from refund requests.
3
Assess the strength of the evidence
Your evidence is reviewed to determine whether the case appears weak, medium, or strong.
4
Recommend the strongest next step
You receive a clear next action and, if purchased, a personalised response and escalation route.

What types of disputes can I upload?

You can upload evidence for subscription disputes, duplicate charges, refund refusals, goods not received, services not provided, trial-to-paid disputes, event and ticket refunds, travel refund disputes, and many other consumer payment disputes.

Do I need to connect my bank?

No. Upload screenshots or documents manually.

Do you guarantee a refund?

No. CancelCharge provides evidence analysis and next-step guidance. Many refusals happen because the evidence is incomplete, unclear, or missing key documents.

Can I use this for Netflix, Adobe, gyms, or other subscriptions?

Yes. CancelCharge can be used for subscription disputes, duplicate charges, refund refusals, goods not received, services not provided, and many other consumer payment disputes.

Free 60-second evidence check
Strength score • Missing evidence • Next step
Start free check